We are working with our well-established global client based in Telford who currently have a fantastic opportunity to join their team as a Sales Administrator. This is a fantastic opportunity to join a fast-paced sales operations team where you will be the link between customers, Field Sales Managers and internal departments, ensuring the smooth and accurate processing of orders and maintaining the company’s high standards of service.
Responsibilities include, but are not limited to:
- Accurately processing customer orders, invoices, and handling complaints.
- Managing export sales documentation and declarations for non-UK clients.
- Using SAP (or similar systems) for order processing and tracking.
- Liaising with Planning, Logistics, and Accounts teams to ensure timely order fulfilment.
- Scheduling and monitoring customer deliveries.
- Keeping despatch records up to date.
- Supporting Field Sales Managers with inbound telephone enquiries.
- Upholding quality standards in every customer interaction.
Skills and Experience
- Previous experience in a customer service or sales admin role.
- Good understanding of sales order processing systems.
- Experience with SAP or a similar CRM system (preferred).
- Strong Microsoft Office skills, particularly Excel and Word.
- Organised, proactive, and able to work under pressure.
- Excellent written and verbal communication.
- Confident on the phone with a positive, team-focused attitude.
If you are detail-orientated, proactive and thrive in a fast-paced environment then this is the role for you!
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
