This is an exciting opportunity to join a growing manufacturing company based in Telford as a Sales Administrator. The Sales Administrator will be the first point of contact for clients who will be calling for a variety of reasons, ranging from orders, quotes and stock/delivery queries.
Responsibilities and duties will include, but not limited to:
- Ensure customer satisfaction by processing sales orders correctly and efficiently
- Provide information accurately to customers and other departments
- Deal with and resolve any customer queries
- Liaise with other departments to fulfil customer orders and meet deadlines
- Liaise with manufacturing, warehouse, and internal stakeholders to ensure customers are kept up to date with any deliver delays
- Raise credit/returns notes
- Obtain proof of deliveries for customers
- Understand and pass on information relating to customer enquiries
- Update and maintain company systems
Skills and Experience
- Ideally have worked within a manufacturing business
- Excellent communication skills
- Good working knowledge of IT systems including Microsoft Office
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
